Services General Physiotherapy Recovery at Home Return to Sport Recovery at Work Aged Care About Conditions Our Team Blog Store Thrive NDIS NDIS Physiotherapy NDIS Support Coordination Thrive Consulting Leadership Training WHS & Injury Management Contact
WHS & Injury Management Partner

One partner for the
whole injury lifecycle
from pre-employment to return to work.

Get your people back to work sooner, cut claim duration, and take the injury-management load off your team.

24–48
Hour initial consult
4
Lifecycle stages covered
1
Named contact — no call centres
In-clinic
& on-site
Delivery options

How long is your average claim — and what is it costing you?

When someone gets hurt at work, the clock starts immediately — and every day of delay makes the outcome worse and the claim more expensive. Most employers only reach for help after a claim is lodged and the worker has already been off for weeks.

~70%
return at 20 days
~50%
return at 45 days
~35%
return at 70 days
📅

Long Claims

Help that arrives weeks after the injury, once the worker is already deconditioned and disengaged from work.

📈

Premium Pain

Experience-rated premiums that climb with every drawn-out claim and are slow to come back down.

🔄

Your Team Buried

Managers doing injury admin and chasing doctors and insurers instead of running the floor.

Early, coordinated physiotherapy is the single biggest lever on both claim duration and cost. The earlier we get involved, the better the outcome — for the worker and your bottom line. Indicative benchmarks (RACP/AFOEM; Safe Work Australia) — your exposure depends on your claims history, premium and scheme.
What the Partnership Covers

One Embedded Partner, the Whole Injury Lifecycle

Because the same team does all of it, nothing falls between providers, and every decision is made with the full picture.

1

Pre-Employment & Fitness-for-Work Screening

Functional, job-specific screening matched to the real physical demands of the role — so you don't place someone into a job their body can't sustain. Includes fitness-for-work assessments and baseline documentation that protects you if a claim arises later.

Before injury
2

Early Intervention — From the Moment of Injury

The differentiator. We see the injured worker within 24–48 hours of an incident — from the time of injury until the claim is accepted — not weeks later. Immediate triage, treatment, suitable-duties advice, and worker engagement. This is what shortens claims.

Day of injury
3

Injury Management, Internal Claim Support & RTW Plans

We take the load off your team — injury triage and register, liaison with the treating doctor and your insurer, and structured suitable-duties and graded RTW plans backed by functional capacity evaluations. We support your internal process; we're your clinical partner, not your insurer.

Pre-acceptance
4

Full Treatment for Accepted Claims

When a claim is accepted, Thrive is your treating physiotherapy provider — the full course of evidence-based treatment, in-clinic or on-site, coordinated with the RTW plan so recovery and work capacity move together.

Claim accepted
The Process

Stage by Stage

A clear, coordinated pathway from before the first injury to a safe, durable return to work.

Stage
What Thrive Does
The Outcome
Before Injury
Job-demand screening, pre-employment & fitness-for-work assessments
Right people in the right roles; fewer injuries
Day of Injury
Initial consult within 24–48 hrs; triage, early treatment, suitable-duties advice
Injury contained early; worker stays engaged
Pre-Acceptance
Continued early intervention until the claim is determined
Shorter claims; no treatment gap
Claim Accepted
Full treatment + RTW plan + insurer/doctor liaison
Coordinated recovery and return to work
Return to Work
Graded RTW, suitable duties, durable-return review
Safe, lasting return; lower premium impact
Initial consult within 24–48 hours
Single named contact — no call centres
Clear written plans
On-site or in-clinic delivery
Engage the Way That Suits You

Flexible Engagement Options

A single avoided long claim, or one prevented premium increase, typically pays for a year of the partnership.

On-Call / Fee-for-Service
Per service ex GST
Trial the model with no ongoing commitment — access Thrive as needed for individual injuries or screenings.
  • Early intervention consults
  • Pre-employment screenings
  • Fitness-for-work assessments
  • RTW plan support on request
Full WHS & Injury Management Partner
$3,500 / month ex GST
Whole-of-lifecycle cover — every stage from screening to durable return to work, under one partner.
  • Everything in the Screening + EI package
  • Injury management & claim support
  • Insurer & treating doctor liaison
  • Functional capacity evaluations
  • Graded RTW planning & review
  • Treatment for accepted claims at scheme rates

Treatment for accepted claims billed at NSW workers compensation scheme/gazetted rates, not included in the retainer. Pricing is indicative and ex GST.

Our Difference

Why Thrive

🔗

One Partner, Whole Lifecycle

Screening, early intervention, claim support and treatment under one roof — not four disconnected vendors passing a worker between them.

Fast & Local

Initial consults within 24–48 hours, on-site delivery across Greater Western Sydney, and a named contact who knows your business.

🏃

Active Recovery Model

Suitable duties and graded return-to-work that shorten claims — not passive treatment that gives workers permission to stay home longer.

👨‍⚕️

Led by Joseph Hanna

Principal Physiotherapist & Director — clinical expertise plus an operator who understands the cost, capacity and compliance pressures of running a business.

Get in Touch

Book a Free Worksite Discovery Visit

We'll walk your site, look at your claims pattern, and show you where a partner would cut duration and cost.

Enquire Now

We'll be in touch within 1–2 business days to arrange a free worksite discovery visit.

Your Details
Your Organisation
Service Interest
Your Current Situation

* Required fields  ·  We respond within 1–2 business days

Enquiry Received

Thank you — Joseph will personally be in touch within 1–2 business days to arrange your free worksite discovery visit.

What happens next?
We'll walk your site, review your claims pattern, and show you where a partner would cut duration and cost.
Call 0426 122 113
Common Questions

WHS & Injury Management FAQ

Are you a SIRA-approved Workplace Rehabilitation Provider? +

Thrive provides physiotherapy and employer-funded injury management services. "Internal claim support" means supporting your business to manage its own injuries — we are not an insurer or scheme agent. Where a formal NSW workers compensation claim requires a SIRA-approved Workplace Rehabilitation Provider, we coordinate with one. We are pursuing SIRA WRP approval as a next step.

What industries do you work with? +

We work with employers across all industries — from construction and manufacturing to healthcare, hospitality, warehousing, professional services and retail. If your workforce faces physical demands and you carry workers compensation exposure, the WHS & Injury Management Partner model works for you.

How quickly can you see an injured worker? +

Our commitment is an initial injury consult within 24–48 hours of being notified. For retainer clients, this is a guaranteed response time. For fee-for-service clients, we do our best to accommodate the same timeframe subject to availability. The earlier we see the worker, the better the outcome.

Do you come to our worksite? +

Yes. We offer both in-clinic (Parramatta) and on-site delivery across Greater Western Sydney. For worksite visits, job-demand assessments, and early intervention consults at your premises, we come to you. Contact us to discuss which delivery model makes sense for your site.

Is employer-funded early intervention separate from the workers comp claim? +

Yes. Employer-funded early intervention is paid directly by the employer and delivered from the time of injury until a claim is accepted or resolved. It is separate from — and complementary to — any workers compensation claim. Once a claim is accepted, treatment transitions to the scheme rate. This is the model that shortens claim duration most effectively.

Let's cut your next claim in half.

Book a free worksite discovery visit. We'll walk your site, look at your claims pattern, and show you where a partner would cut duration and cost.